[messaging] Let's run a usability study (was Useability of public-key fingerprints)

Trevor Perrin trevp at trevp.net
Tue Mar 11 01:21:47 PDT 2014


On Tue, Mar 11, 2014 at 12:57 AM, Tony Arcieri <bascule at gmail.com> wrote:

> On Mon, Mar 10, 2014 at 11:50 PM, Trevor Perrin <trevp at trevp.net> wrote:
>
>> There might be two different questions here:
>>
>> 1) How much effort do users spend comparing fingerprints?
>> 2) For a given amount of effort, which fingerprint format works the best?
>>
>
> 3) Does your average person even understand what fingerprints are and what
> to do with them?
>

No.  But that's still (1), and orthogonal to the sort of testing Christine
and Tom are proposing.

As long as you agree that *some* people understand what to do with
fingerprints, and that this will remain true in the future, then it's worth
making the presentation format better.


Trevor
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